CHARGES: Like airlines, we will charge your card when you book your trip. If you prefer to be charged when you travel please call us, we will enter your booking for you and charge you when you travel with us. 508.563.6472
CANCELATIONS: You can cancel, at no charge, up to 24 hours before your pickup. If the cancelation is within 24 hours of your pickup time you may be fully charged for your trip. Please call us right away, if circumstances are beyond your control (medical issue) we will waive the cancelation fees. Remember, you can also reschedule your trip at no charge and also reschedule to a date to be determined later for no charge as well. 508.563.6472
Cancelations can only be made by CALLING the office. You can not cancel with your driver, not by text, not by email, only by calling. Thank you
CHANGES: We do not charge for changes, ever.
DENIAL OF SERVICE: The Green Shuttle reserves the right, without cause, to deny service on any entered reservation as long as that denial of service is communicated to the customer within 24 hours from the time the reservation was entered.
OUR MAXIMUM LIABILITY: The Green Shuttle, regardless of cause, will not be held liable for any costs, travel costs, damages or fees that exceed the fare charged for the Green Shuttle service.
If you have any questions? Call us at 508.209.3618 Thank You